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pursuant to art. 13 of the EU Regulation no. 679/2016

This page describes how the website is managed in relation to the processing of personal data of users consulting it.

This is a disclosure that is also provided pursuant to art. 13 of the EU Regulation no. 679/2016, Regulation on the protection of personal data to those who consult the web services of Hotel Fontanelle S.N.C. accessible electronically from the address:


The disclosure is provided only for the website indicated above and not for other websites that may be consulted by the user through links.

The disclosure also refers to the Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of the directive no. 95/46/EC, adopted on 17th May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that the data controllers must provide to the users when they connect to web pages, regardless of the purpose of the web connection.


Data relating to identified or identifiable individuals may be processed following consultation of this website.

The data controller is Hotel Fontanelle S.N.C., based in via Loreta 271, Bertinoro (FC), Fratta Terme locality, telephone 0543 460922, fax 0543 460026, e-mail info@hotelfontanelle.it


Browsing data

The IT systems and software procedures responsible for the functioning of this website acquire, during their normal activity, some personal data for which the transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified subjects, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by the users who connect to the website, the addresses in URI (Uniform Resource Identifier) notation of the required resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the code number indicating the response status given by the server (successful outcome, error, etc.) and other parameters related to the operating system (fingerprint) and to the user's IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the website, to allow browsing the website and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the website, and for the same reason kept by the ISP (Internet Service Provider, Internet connectivity provider) and by the web host.

Sending e-mails through the contacts indicated in the appropriate section

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this website involves the subsequent acquisition of the sender's address, necessary in order to respond to requests, and of any other personal data contained in the message itself. The e-mail address thus acquired is not used for other purposes and the simple sending of an e-mail for contact purposes does not entail the registration to mailing lists with the purpose of sending advertising material. For the processing in question it is not necessary to acquire your prior consent as responding to the requests sent to us represents a legitimate interest of the Data controller.

The processing of the data requested is therefore optional but necessary for the purpose of formalising your request: if you refuse to provide such data Hotel Fontanelle will not be able to take your request into consideration. 

Your data will be stored no later than the termination of the request.

Subscribe to the newsletter

The section is used to allow registration to the mailing list for the purpose of sending promotional material on our services, offers and promotions. For more information, please refer to the disclosure that can be browsed via link present on the form itself.


Cookies are small text strings that a website can send when browsing to the user's device (be it a PC, smartphone, notebook, tablet, as a rule they are stored directly on the browser used for navigation) in order to memorise information (for example the language) to be transmitted back to the server hosting the website; the next time the website is accessed, the server re-transmits the cookies to the user's PC.

Cookies can be divided in two major categories: session cookies, which are automatically deleted when the browser is closed; persistent cookies, which instead remain within the user's device until the pre-established deadline.

You can also identify first-party cookies, installed by the manager of the website that the user is visiting; third-party cookies, installed by different websites or by the browser.

Finally, cookies can be subdivided in technical cookies, necessary for browsing the website because they are used to authenticate and remember in what language the website is displayed; analytics cookies, used by website operators to collect information, in aggregate and anonymous form, on the number of users and on how they visit the website, and thus to draw up general statistics on the service and its use; profiling cookies, used to monitor and profile users while browsing, study their movements and habits of web browsing or purchase (what they buy, what they read, etc.), in order to set up user profiles to send advertising of targeted and customised services.

The first two types (technical and analytics) do not require the user's consent for their installation, while profiling cookies must be blocked beforehand and installed only with the prior consent of the user.

This website uses only technical cookies and first-party analytics cookies, visible in the table below:

Cookie name






Until the browser
is closed

it stores data on the session status



24 hours

It distinguishes the users



2 years

It distinguishes the users



The browsing data and the cookies collected due to the connection to the web services are processed by the ISP (Internet Service Provider, internet connection provider) and by the web host (provider that materially hosts the web server inside their own machines), according to the fulfilment of contractual and legal obligations; moreover, even companies providing assistance and maintenance services for the corporate network may have to process browsing data.

The data collected through contact form or by the spontaneous sending of e-mails aimed at requesting information are processed by internal staff, specifically authorised, and are not communicated to others or even disclosed.


In relation to the aforementioned processing and related data present in our archives, the rights as of Chapter III, arts. From 15 to 22 of the EU Regulation 2016/679 can be exercised, and more specifically:

-       Right of access (art.15);
-       Right of rectification (art.16);
-       Right of cancellation (so-called right to be forgotten, art. 17);
-       Right to limit the processing (art. 18);
-       Right to data portability (art. 20);
-       Right of opposition (art. 21).

In order to exercise your rights you can contact the Customer by phone, mail or e-mail using the contacts indicated at the top of this statement.


Pursuant to art. 13, paragraph 2, lett. d) You are informed of the right to propose a claim to the Authority for the Protection of Personal Data if you find a violation of your rights as subject or for matters concerning the processing of your personal data.

The requests relating to the aforementioned articles of the EU Regulation no. 679/2016, must be forwarded to the Data controller using the contacts indicated at the top of this statement.


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